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Antipattern #6 · clarity · p. 53
Working Together but Not as a Team
Executives committed to collaborating with their peers jointly deliver enterprise-wide value.
The Tin Man Behavior
Operating at the top of the organization as a collection of specialized experts who are more beholden to their functions than the enterprise's success.
The Results
- ·Conflicting agendas and turf wars that create organizational drag
- ·An inward focus that undermines customer value
- ·Hampered decision-making
How Octopus Organizations Behave Instead
- ↳They cultivate a "first team" mentality that makes the top leaders' first allegiance to the entire enterprise.
- ↳They make decisions through the lens of enterprise-wide impact rather than departmental optimization.
- ↳They use common incentives to drive cross-functional collaboration.